********* RETURNS *********
RETURNS: Contact us for a return within 5 DAYS OF DELIVERED DATE by email, HappyGoLickyJewelry@gmail.com. We accept returns of items in new, unworn, original condition, however, CUSTOM ORDERS are non-refundable & non-returnable due to their personal nature. We are diligent to accurately describe & photograph merchandise so return shipping charges are responsibility of the buyer. Please INSURE IT AND RETURN IN THE SAME PACKAGING so you will know it arrived safely. REFUNDS WILL NOT BE ISSUED FOR PACKAGES THAT ARRIVE DAMAGED. Please include your name, transaction number, and SPECIFIC instructions (exchange or refund) with your jewelry return for prompt service. If you received our free shipping offer and decide not to keep your purchase $7 will be deducted from your refund to cover the original shipping and insurance costs. If partial order is refunded $4 will be deducted from refund for shipping insurance cost.
RETURNS: If you are wanting a return AFTER your 5 day time frame you may be issued store credit which is decided on a case by case basis.
RETURNS can only be honored if item is returned is ORIGINAL NEW UNWORN condition AND IF RETURNED IN THE SAME PACKAGING. Items not sent in same packaging can get damaged in shipping on postal conveyor belts & in sorting machines. HappyGoLicky is unable to accept responsibility for damage caused by insufficient packaging on returned items. Buyer will be refunded, less $7 shipping cost to cover the original expense of the free shipping offer. If partial order is refunded $4 will be deducted from refund for shipping insurance cost.
RETURNS or EXCHANGES of rings (with exception of zodiac rings) due to ordering an incorrect size will incur a 15% fee of ORIGINAL retail price (not a discounted sale price if coupon code was applied) for the silver usage and loss of materials as returned rings may rest in stock and are subject to year end inventory taxes. Necklaces, earrings, and bracelets (unpersonalized or customized) can be exchanged or returned without a fee, but must be returned within 5 days in unworn perfect condition. Postage is non-refundable as we are diligent to accurately describe & photograph items.
However, ZODIAC SIGN rings are a FINAL SALE since there are over 200 size/design combinations. There are no returns, refunds, or exchanges on zodiac sign rings.
Custom "personalized" orders are non-refundable/exchangeable/returnable. They are an immediate final sale. This includes ANY item that bears your personal initials, date, or word, or any item that you have asked to alter. After purchase cancellations or additional alterations cannot be made after a 24 hour grace period as orders are started promptly.