********** EXCHANGES **********
EXCHANGES: If you need to make an exchange please CONTACT US prior to shipping it back to us. INSURE and return it in THE SAME PACKAGING so you know it has arrived safely. Items not sent in same packaging can get damaged in shipping on postal conveyor belts & in sorting machines. HappyGoLicky is unable to accept responsibility for damage caused by insufficient packaging on returned items.
EXCHANGES: Buyer provides $4.99 shipping cost of new item.
EXCHANGES: Please include SPECIFIC instructions so I will know what to do with your exchanged jewelry. Buyer will be invoiced for shipping when new piece is ready to ship.
EXCHANGES can only be honored if item is returned is ORIGINAL NEW UNWORN condition.
EXCHANGES of rings (with the exception of zodiac sign rings) due to ordering an incorrect size will incur a 15% fee for the silver usage and loss of materials as returned rings may rest in stock for long periods and are subject to year end inventory taxes. Necklaces, earrings, and bracelets (unpersonalized or customized) can be exchanged or returned without a fee, but must be returned within 5 days in unworn perfect condition. Postage is non-refundable as we are diligent to accurately describe & photograph items.
However, ZODIAC SIGN rings are a FINAL SALE since there are over 200 size/design combinations. There are no returns, refunds, or exchanges on zodiac sign rings.
Custom "personalized" orders are non-refundable/exchangeable/returnable. They are an immediate final sale. This includes ANY item that bears your personal initials, date, or word, or any item that you have asked to alter. After purchase cancellations or additional alterations cannot be made after a 24 hour grace period as orders are started promptly.
Coupon codes may not be redeemed for price differences for exchanges, including restocking fees for rings.